SELLER TERMS AND CONDITIONS / GENERAL
TERMS AND CONDITIONS FOR B2C

General terms and conditions

PRINCIPAL ELEKTRIK s.r.o. for the sale of goods through
the online store located at pelek.eu with the name PRINCIPAL ELEKTRIK s.r.o.

Content

1. Contact details

1.1 Operator of the online store:

PRINCIPAL ELEKTRIK s.r.o.

Headquarters: Osadní 869/32, 17000
Prague, Czech Republic

Corporate ID: 03402614

VAT registration number: CZ03402614

Authorized representative: Sergii Kryvulia

Court of Registration / Commercial Register: City Court of Prague Registration Number: 231166

Business address: Peterska nam
2, 11000 Prague,

(hereinafter referred to as “ seller ” or “ we ”)

Phone: +420774242766

Email: shop@pelek.eu

Customer Service: For our customers, we offer customer support on the above
phone number and email during working days from 9:00 to 17:00.

2. Basic concepts

2.1 These general
Terms and Conditions of Sale (hereinafter referred to as “ VOP ”) govern the seller’s
mutual rights and obligations arising in connection with or
based on a purchase agreement (hereinafter referred to as the “ purchase agreement ”)

which are entered into between us and consumers
or company (hereinafter referred to as “ customer ”)
or “ you ”) through PRINCIPAL ELEKTRIK s.r.o. at pelek.eu.

2.2 Online store. The online store
for the seller (hereinafter referred to as " online store ")
operated on the website pelek.eu PRINCIPAL ELEKTRIK s.r.o.

2.3 What can you buy from us? In our
online store PRINCIPAL ELEKTRIK s.r.o. you can buy goods that we display and offer. If there is a
A license for use is also offered.

2.4 Who is considered a consumer? A consumer is any natural person
person who, outside the scope of his business activities or outside the scope of independent
practice of their profession, enters into a purchase agreement with us, or in another legal way
acts (hereinafter referred to as “ consumer ”).
The online store is intended only for customers who are consumers.
Sales to companies are not possible.

2.5 Goods with digital content. For contracts for the delivery of goods with digital content
content applies to these VOP to the extent applicable, unless otherwise stated. Digital
Content refers to data created and provided in digital form.

2.6 Goods with digital elements. For
agreement for the delivery of physical data media that only serve as a carrier
of digital content, these VOP apply to the extent applicable, unless otherwise stated.
Digital content refers to data created and provided in digital form.

2.7 Take-back of electrical appliances. I
in accordance with the obligations under Section 38 of Act 185/2001 Coll. on Waste, as amended
of later regulations, we inform customers that old electrical appliances can
be left free of charge for waste disposal at the address: Kirilovova
181, 739 21 Paskov, .

3. Notices to customers before entering into a purchase agreement

3.1 Seller's authority and inspection body. We are authorized to sell goods due to our business entity. Business inspection is carried out by the competent business authority within the scope of its activities. Personal data inspection is carried out by the Data Protection Authority. The Czech Trade Inspectorate exercises, among other things, supervision of compliance with the law within the specified scope
No. 634/1992 Coll., on consumer protection.

3.2 Illustrative nature. Photographs that you see on our website
is for illustrative purposes only.

3.3 Additional costs. We do not charge any additional costs for
telecommunications means (e.g.

if you call our
phone number, you only pay your normal phone call rate).

3.4 Consumers have the right to withdraw
the purchase contract without giving any reason, at least within a period of 14 days, which begins to run at the latest from the day of receipt of the goods (or
the last product, partial delivery or last piece in the case of a contract for
several items from one order, or delivery of goods in several partial
deliveries or pieces). The seller may give a longer deadline. In order to adhere to
the deadline, it is sufficient for you to send a notification regarding the exercise of the right of withdrawal
the agreement before the expiry of this deadline.

3.5 Form for cancelled purchase agreement. In order to
exercise your right to cancel the contract, you must do so
in an unambiguous manner, to our email, telephone or address, or otherwise
way. You can use the attached template form for undone
purchase agreement, but it is not your obligation.

3.6 When do you not have the right to cancel the purchase agreement? The customer does not have the right to cancel the following agreements:

3.6.1 on delivery of goods that have been customized
and/or created at the customer's request
or for his person ;

3.6.2 about delivery
of goods whose price depends on fluctuations
in financial markets that are beyond our control, which may occur during the deadline
for a cancelled purchase agreement;

3.6.3 on delivery of goods that are
quickly perishable , as well as goods that have been irreversibly mixed with other goods after delivery ;

3.6.4 on delivery of goods in sealed
packaging , which the consumer has taken out of the packaging
and for health or hygiene reasons it is not appropriate to
return after the consumer has broken the seal, which also applies to audio or video recordings and computer programs , if the customer has broken their original packaging;

3.6.5 about accommodation,
transportation of goods, rental of means of transport, food or use of leisure,
whether it is to be performed according to the contract on a certain date or during a certain period;

3.6.6 about the delivery of newspapers, magazines or journals with
exceptions to subscription agreements for their delivery;

3.6.7 on the provision of
services, if they have been provided in full; in the case of payment,
only if it has been initiated with the customer's prior express consent before
the expiry of the deadline for withdrawing from the contract and the company has informed the customer before the contract was concluded
that the right to withdraw from the contract ceases with the provision of the service;

3.6.8 about urgency
repair or maintenance to be carried out at a location specified by the customer
his express request; however, this does not apply to the execution of other than requested
repairs or delivery of goods other than spare parts necessary to carry out repairs
or maintenance;

3.6.9 about the delivery of digital content , if it has not been delivered
on a tangible medium and has been delivered with your prior express consent before
the expiry of the deadline for withdrawing from the purchase contract and we have informed you before the conclusion of the
the purchase agreement that in such cases you do not have the right to cancel the purchase agreement.

3.7 The value of returned goods and related
costs for returning goods. Direct costs for returning goods are borne by you. If
the value of returned goods exceeds 990 CZK (990.01
CZK excluding shipping costs), the seller pays the costs of the return.

3.8 Refund of the purchase price. In the event of
revocation of the purchase agreement within the cooling-off period, we are obliged to refund
the purchase price (excluding additional costs if you have chosen a different type of
delivery than the cheapest standard delivery offered by the seller), and that
with the same payment method as when receiving money, unless we agree otherwise,
no later than 14 days from the moment we receive the returned goods or we receive
credible proof of its sending. No fee will be charged for this
refund. If we do not receive the goods back, we have the right not to refund the purchase price.

3.9 Return address
goods. The return shipping label is usually available in the user account at
pelek.eu. If we have not provided a return shipping label, please use it to send
the goods this address Kirilovova 181, 739 21 Paskov, . Alternatively please
contact us via the e-mail address shop@pelek.eu
or telephone number 601548120, to ensure your rights for the return of goods and to agree
about an individual procedure.

3.10 Gift. If a gift is given to the customer
together with the goods, the gift agreement is concluded between us and the customer
with a suspensive condition, that if the customer or we withdraw from the purchase agreement,
the gift agreement ceases to be valid and the customer is obliged to return the gift given together with the goods.

4. Process for entering into a purchase agreement

4.1 Create an order. The customer can
select one or more items by adding them to the virtual shopping cart,
where the customer can review the selected items, change their quantity or remove them
from the shopping cart. By pressing the “Checkout” button, the customer is prompted to
enter shipping information and select payment method. Before completing the order
the customer can check and change the information that has been entered in
the order, possibly the customer details. By clicking on the button " Order binding for payment " is
The ordering process is completed and the purchase agreement is concluded.

4.2 Acceptance of VOP. By submitting the order
you confirm that you have read and agree to these Terms and Conditions and our
principles for processing personal data.

4.3 Consent from guardian for minor
customer. If a minor customer makes a purchase in our online store,
prior consent from his guardian is required.

4.4 Characteristics of the goods. The customer is obliged
to familiarize yourself with the characteristics, type and recommended use of the goods before completing the order
method of use. By placing an order, the customer confirms that he has
has taken note of this information and that he understands it.

4.5 Confirmation of order. The seller
confirms receipt of the customer's order by sending a confirmation
of the order via email. This confirmation of the order serves only to inform
the customer that the order has been received and will be processed, no later than within 2
working days after the customer has placed the order. The purchase agreement is already
entered into at the time of pressing the " Order " button
which is binding for payment ”.

4.6 Contract language. The contract language is Czech.

4.7 Obligations arising from the purchase agreement. By entering into
the purchase agreement, we undertake to deliver the purchased goods and enable you to acquire
ownership of the goods. By entering into the purchase agreement, you undertake to receive the goods
and pay us the price of the goods.

4.8 Copy of VOP and cancellation form
purchase agreement. The customer receives a copy of the concluded purchase agreement, i.e. the current
version of these VOP. The consumer customer will also receive a form for cancellation
purchase agreement within the statutory time limit.

5. Price of the goods and payment methods

5.1 Price. All prices for goods are stated in Czech crowns (CZK) and
are stated including VAT.

5.2 Payment options. Payment methods for the price of the goods
and any costs associated with the delivery of goods are also available on the page with
description of the seller. We reserve the right to not offer an installment payment method in individual cases
to the customer. The customer has the opportunity:

5.2.1 PayPal (Customer
is redirected to PayPal, where he pays the purchase price from his PayPal account and in
in accordance with the PayPal Terms of Service, available at https://www.paypal.com )

5.2.2 Payment by card

5.2.3 Payment via bank transfer or
fast bank transfer

5.2.4 Apple Pay, Google Pay

5.3 Unrealistic price of goods. In case
display of unrealistic price of 0 CZK or display of a very non-market price, where
a non-market price is considered to be a price below our purchase price, we reserve the right to remove this item from your offer to enter into a
purchase agreement. You will be informed about this via your email.

5.4 Invoice form. We agree that invoices will be sent
electronically, to your email.

5.5 Full payment of the purchase price. We reserve the right
us the right of ownership of the goods until the purchase price has been paid in full
according to the relevant purchase agreement.

6. Delivery of goods and place of performance

6.1 Delivery of goods. The goods will be delivered within
the delivery time specified for the type of goods in question. We always undertake to deliver
within 30 days at the latest. We will always inform you of any changes in time

for delivery.
Along with the purchase price, you are also obliged to pay us any costs associated with
packing and delivery of goods to the agreed extent, as well as surcharges for the chosen payment method. Unless otherwise stated, the purchase price is also understood as costs
in connection with the delivery of the goods. Before the conclusion of the purchase agreement, you will be informed about
the final price which includes packaging and transport costs.

6.2 Delivery address. The goods are delivered to the address specified by the customer in
the order.

6.3 Shipping method. The customer can choose
method of transport for the goods to any address specified in the order.

6.4 Recurring delivery and costs associated with this.
If, for reasons attributable to you, it is necessary to deliver the goods repeatedly
or in any other way than specified in the order, you are obliged to pay the costs
in connection with repeated deliveries of goods, i.e. the costs of other types of
delivery.

6.5 Receipt of goods. At the time of
receipt of the goods by the customer transfers the risk of damage and unforeseen
deterioration in the quality of the purchased goods to the customer. If the customer had received the goods from the carrier,
passes

the risk
for unforeseen destruction and unforeseen deterioration in the quality of the purchased goods to the customer
at the time he has been given the opportunity to dispose of the goods, but not earlier than at
the specified delivery time.

6.6 The customer's obligation upon receipt of goods. In the event of
Upon receipt of the goods, you are obliged to check them and ensure that they have the characteristics
(in particular that you have received the correct type of goods, that the goods are of the agreed quality,
that the goods in their packaging contain everything they should according to the instructions). In the event
visible damage to the package from the carrier, the customer is obliged not to accept such a delivery
from the carrier at all. We take no responsibility for damage caused by the carrier,
or for late delivery of the goods, regardless of the reason for the delay.

6.7 Damage that may occur to the seller
in the event of non-receipt of goods. If the customer consumer does not accept the goods upon their delivery
by the carrier, the goods are returned to the Seller and if the customer
the consumer does not withdraw from the purchase agreement within 14 days of failed delivery
of the goods, the seller has the right to demand that the customer pay the costs charged
by the carrier to deliver the goods back to the seller. This cost constitutes a loss for the seller
arising from a breach of the customer's statutory obligations.

7. Rights in the event of faulty performance

7.1 Incorrect performance. This part of the VOP applies
to regulate rights and obligations when exercising rights in the event of incorrect performance in sales
of goods between us as the seller and the customer as the buyer.

7.2 When should you complain about faulty goods? Defects in the goods
you must point out to us (complain to them) without undue delay after the fault has
arose. Otherwise, the court would not award you the right to wrongful
performance. You have the right to point out a defect that occurs in consumer goods within 24 months from the receipt of these goods.
This does not apply to goods where the packaging, label, or the enclosed instructions for use state:
the goods or in the advertising according to other legal regulations, a period of time is specified during
which the goods can be used. The provisions on quality guarantee apply here
(contractual guarantee).

7.3 What happens after 24 months? After
After the expiry of 24 months, you can no longer point out defects in the goods. If it is possible for the relevant
the goods, this period is extended by the time during which you were unable to use the goods,
because they were in the process of a legitimate complaint. Although we try to handle
complaints always to your satisfaction, certain goods must be handled according to
the instructions on the packaging/label/package leaflet – otherwise they may be damaged.

7.4 Contractual guarantee. If a voluntary contractual guarantee for the relevant
the goods have been guaranteed for longer than 24 months from receipt
of the goods, you can point out defects in the goods during this time. The time period is extended by the time
during which you could not use the goods, as they were in the process of a justified complaint.

7.5 Condition for the goods to be faulty. If
If the defect becomes apparent within 12 months of receipt of the goods, the goods are deemed to have been
incorrect upon receipt, unless we prove otherwise.

7.6 For which errors are we not responsible? We are responsible
not for defects in the following cases: 7.6.1 if the defect in the goods is present upon receipt and for
such a defect has been agreed a discount on the purchase price,

7.6.2 the error has occurred on
the goods through wear and tear caused by normal use, or if it follows from the nature of the goods,

7.6.3 caused by you and arising from improper storage , improper
maintenance, your intervention or mechanical
damage , all under conditions that do not correspond to temperature,
dustiness, humidity, other environmental influences and is so directly stated by us or the manufacturer
(usually on the package leaflet / label of the goods), or it follows from
legal regulations,

7.6.4 goods that have been modified by the customer and if a defect has arisen as a result of this modification,

7.6.5 use of
the goods under conditions that do not correspond to temperature, dustiness, humidity,
chemical and mechanical environmental impacts directly stated by the seller or
the manufacturer, or it follows from legal regulations,

7.6.6 the error has occurred as a result of an external
event beyond our control (e.g. natural disaster).

7.7 What should I do to exercise fault on the goods? For
To exercise rights in the event of defects in the goods, contact us via your user account.
on pelek.eu, based on this we will contact you and agree on the next
steps. Alternatively, you can contact us directly at our email address.

7.8 Confirmation of receipt of complaint. After sending
We will contact you within 2 working days after notification of the exercise of your right to a complaint.
The time for exercising the complaint is considered to be the time when we receive information about
the exercise of the complaint for the goods.

7.9 Return of defective goods to the seller. The goods
must be returned complete, undamaged (except for the claimed defect), preferably
in the original undamaged packaging so that we can follow the guidelines for proper
hygienic procedure. To remedy the error, we will receive the goods at our own expense.
We will contact you to agree on the next steps.

7.10 Confirmation. After receipt of the claimed goods
the goods, you will receive a confirmation of receipt of the complaint and its contents at the email address you have provided.

8. Ways to handle and terminate
complaints

8.1 What affects my opportunities? You have
right to request remediation of the error that has occurred .
According to your choice, you can choose:

8.1.1 repair
of the goods; 8.1.2 delivery of a new good; or

8.1.3 delivery of the missing part.

It shouldn't be
an unreasonable demand on your part. If the repair of the product would involve significant
difficulties for us or it would not be an unreasonable demand considering the value of the goods and their importance
of the error, we will inform you. Similarly, we will act if we assess your request
about the delivery of a new item as unreasonable with regard to the defect or value of the item.

8.2 If it concerns
material breach of the purchase agreement. If the defect constitutes a material breach of the purchase agreement,
breach of the purchase agreement, you have the right to cancel the purchase agreement or request
a reasonable discount on the purchase price of the goods.

8.3 When can I request a refund of the purchase price?
In certain situations, it may be possible to cancel the purchase agreement and request a refund of the purchase price.
It will not be possible in situations where the defect in the goods is not significant. What situations can
you cancel the purchase agreement and request a refund of the purchase price:

8.3.1 we refuse to remedy the defect in the goods
or we have not corrected this error within a reasonable time;

8.3.2 from
our statement or from other circumstances it will be obvious that the error will not be corrected
within a reasonable time or without significant difficulty for the buyer;

8.3.3 the defect in the goods becomes apparent
repeatedly; or

8.3.4 it concerns a material breach of
the purchase agreement.

8.4 When can I request a reasonable discount?
on the purchase price of the goods? In certain situations, you can also request a reasonable
discount on the purchase price. This will not be possible in situations where the defect in the goods is not significant.
In what situations can you request a reasonable discount on the purchase price?

8.4.1 we refuse to remedy the defect in the goods
or we have not corrected this error within a reasonable time;

8.4.2 from our
statement or from other circumstances it will be obvious that the defect will not be remedied within
reasonable time or without significant difficulty for the buyer;

8.4.3 the defect in the goods becomes apparent
repeatedly; or

8.4.4 it concerns a material breach of
the purchase agreement.

8.5 You inform us how the complaint should be handled. You have
obligation to inform us of which right in the event of incorrect performance you have chosen, and this in the event of
notification of the error or without undue delay after notification of the error. The selected
You cannot change your choice without our consent; this does not apply if you request
repair of a fault that proves to be irreparable.

8.6 Return of the original item. When handling
of the complaint by delivering a new item, you are obliged to return the originally delivered item
(unless we agree otherwise). The customer cannot request delivery of a new item (and
cannot cancel the purchase agreement), if he cannot return the goods in the condition in which he received them. This does not apply if you have used the goods before the defect was discovered
or if the condition has changed when the defect is discovered. The same applies if the item cannot be returned in its original condition through no fault of yours.

8.7 When does the complaint process end? The complaint process ends within 3 weeks of exercising your rights in the event of a defect , unless we agree otherwise.

8.8 Closing the complaint. If the goods complained about have been sent to us for complaint by the carrier, they will be processed
automatically sent to your address along with a confirmation of the date and method of handling
of the complaint, including confirmation of action and the time of the complaint,
possibly with justification for rejecting the complaint.

8.9 Obligation upon receipt of claimed goods.
You are also obliged to check that the goods complained about are complete upon receipt,
especially that the package with the goods contains everything as it should. Later objections will not be considered.

9. Protection of personal data

9.1 Principles for processing personal data. More
information about what personal data we process, how, for what purpose
purposes and for how long they are processed, you can find in our principles for processing
of personal data.

10. Force majeure

10.1 What is force majeure? For the purpose of these GTC, any obstacle that arises beyond our control is considered
will and prevents us from fulfilling our obligations, unless it is reasonably
it is foreseeable that we would be able to avert, overcome or anticipate this obstacle or its consequences. The effects that exclude

responsibility
are limited to the duration of the obstacle, with which these effects are
connected.

11. Alternative dispute resolution

11.1 Out-of-court dispute resolution. For out-of-court
The Czech Trade Inspectorate, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company No.: 000 20 869, is competent for the resolution of consumer disputes arising from the purchase agreement.
web address: https://adr.coi.cz/cs . The online dispute resolution platform
available at the web address https://ec.europa.eu/consumers/odr
can be used for
resolution of disputes between the seller and the customer from the purchase agreement.

11.2 European Consumer Center Czech Republic. European
consumer center Czech Republic, with registered office at Štěpánská 567/15, 120 00
Prague 2, web address: https://evropskyspotrebitel.cz
is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21.
of May 2013 on online dispute resolution for consumers and amending Regulation (EC) No.
2006/2004 and Directive 2009/22/EC (Regulation on consumer dispute resolution
on-line).

11.3 Complaints. Before you begin
outside of legal dispute resolution, we recommend that you contact our email address shop@pelek.eu . We always try to resolve the issue first.
the dispute by mutual consent. Your complaint

will be handled within 2 at the latest
working days (48 hours, this time can be extended with days of rest and
holidays that are common in the Czech Republic).

12. Final part, including
applicable law and jurisdiction

12.1 Commitment to respect consumer rights. If
any provision of these Terms and Conditions conflicts with statutory regulations for the protection of
consumers, the law takes precedence and we undertake to comply with it.

12.2 Invalid or ineffective provision in the VOP. If
any provision of the VOP is invalid or ineffective, or becomes so, then
Invalid provisions shall be replaced by provisions whose meaning is as close as possible to the
complies with the invalid provision. The invalidity or ineffectiveness of a
provision does not affect the validity of the other provisions.

12.3 Legal order. In the event of
an international element, we agree that our legal relationship shall be governed by the legal order in force in the Czech Republic to the exclusion of all provisions of conflict of laws rules that
refers to another legal system. However, this choice of law must not deprive the consumer of
the protection afforded by the provisions of the legal system of the country in which he has his habitual residence. The contracting parties agree that
they expressly exclude the application of the UN Convention on Contracts for the International Sale of Goods.
According to Article 6(2) of the Rome I Regulation, mandatory provisions of the law always apply,
which would be applicable without this clause.

12.4 Disputes and jurisdiction. The parties further agree that in order to resolve any disputes arising from the purchase agreement, where there is
an international element, local courts in accordance with the location of our headquarters shall always have jurisdiction. This does not affect the rights of consumers under special legal regulations.

12.5 If we agree on other terms and conditions for the
of the purchase agreement. The provisions of the VOP are an integral part of the purchase agreement.
Deviating provisions from the VOP can be agreed in the purchase agreement. Deviating provisions
in the purchase agreement takes precedence over the provisions of the VOP.

12.6 The need to read the VOP to enter into a purchase agreement. Reading these VOP is optional, without reading them you can unfortunately
the purchase agreement is not concluded.

12.7 Validity of the VOP . These VOP are valid from 01.01.2024 and cancel the validity of previous trading conditions.